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Terms and Conditions

Here are the legal terms that govern any order or purchase you make on the ARM website or by phone (“Agreement”). By proceeding to place an order, you agree to be bound by this Agreement, whether or not you have read it. If you do not agree to this Agreement, do not proceed with your order.

This website is only for your personal use and anything you copy from this site may not be distributed, exchanged, modified, sold, or transmitted, including but not limited to any text, images, audio, and video, for any business, commercial, or public purpose. As long as you comply with the terms of these Terms and Conditions, ARM grants you a non–exclusive, non–transferable, limited right to enter, display, and use this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any way.

All materials on this Site, including but not limited to audio, images, software, text, and video clips (the “Content”), are protected by copyright under copyright law, international conventions, and other copyright laws. You cannot use the Content, except as specified herein. You agree to follow all instructions on this Site limiting the way you may use the Content. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.

Account

You represent that you are at least the age of majority in your jurisdiction of residence, you are not under any legal or other disability which limits your ability to comply with this Agreement, the information you provide in connection with your purchase is truthful and accurate, and you are not purchasing the products offered for sale at this Site (“Products”) for resale to others. You are responsible for maintaining the confidentiality of your username and password and for restricting access to your computer. Data generated in connection with your use of your account at this Site is the property of ARM. ARM, in the exercise of its reasonable business judgment, reserves the right at its sole discretion to refuse to sell Products, terminate accounts, cancel orders and restrict access to the Site.

Product Availability

The purchase of Products on the Site is subject to availability. In the event that the Product you request is not available at the time of your order, we will have no obligation to fulfill your order and you will have no obligation to pay us for the order.

Although we strive to update and keep accurate Product information on the Site, errors and/or omissions may occur. In the event that an item is listed at an incorrect price or with incorrect information, ARM shall have the right, at its sole discretion, to refuse or cancel any orders placed for that item.

PRODUCTS DISPLAYED ON THE SITE MAY NOT BE AVAILABLE AT ALL TIMES AND PRODUCTS AND PRICES MAY BE CHANGED, AND PRODUCTS SUBSTITUTED OR DISCONTINUED AT ANY TIME. WHILE WE ATTEMPT TO PROVIDE AN ACCURATE DESCRIPTION OF ITEMS AVAILABLE FOR PURCHASE ON THE SITE, WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, RELIABILITY OR CURRENCY OF SUCH DESCRIPTIONS.

Warranty Information

ARM offers a full manufacturers warranty on all the parts and accessories we sell. In all cases this is always the warranty that the manufacturer themselves offer. It can range from 90 days up to one year and is generally a replacement program. A replacement part is supplied if all of their criteria are met. This is subject to manufacturers warranty terms and conditions which may or may not include the return of the part, model and serial number requirements, and more. ARM does not offer any extensions on the manufacturers warranty nor does it have the ability to alter them. If a part becomes defective within the manufacturers warranty period under normal use conditions, please contact us and we will be happy to make arrangements for the replacement part to be either picked up or sent to your home or office.

Shipping Information

We now offer you the option of a flat-rate shipping charge of $9.95 for delivery within Canada in 5 business days or less, Or a Loomis charge of $15.95 for delivery within Canada in 2 business days or less.

All parts orders received by 5:00 PM EST will be shipped the same or next business day via Canada Post or Loomis. The charges of your chosen shipping method plus GST apply to all parts shipped with the exception of any large or heavy items. These oversized items will be subject to a surcharge to cover the extra handling fee's that Loomis charges (This charge is NOT included in the free freight offers). You will be advised of any extra charges at the time of placing your order.

Shipping to Northwest Territories, Nunavut, and Yukon Territories will be charged $35.00 Flat-Rate (Shipping by Mail Only and these areas DO NOT qualify for Free Shipping Specials). If you have any questions about our shipping policies, please feel free to ask before placing your order.

It is very important to open and inspect your order upon receipt. We require that you contact us within 48 hours of delivery if you discover a shipment shortage or damage with your order.

Return Policy

All parts purchased from ARM can be returned for credit within 30 days from date of purchase subject to the following terms and conditions.

  • Specially ordered items are not returnable.
  • Parts which have been installed and used or are not in resaleable condition are non-returnable.
  • Electrical repair parts are non-returnable.
  • Items must have all original packaging and instructions.
  • No collect shipments will be accepted.
  • Returns should be accompanied by a copy of the original invoice.
  • Items accepted for return are subject to a 20% restocking charge.

Refunds: When we've received and processed the return, we will credit your card for the amount you paid for the item(s), plus any applicable sales tax. Returns are normally processed within a few days; however, your bank may not release the funds back to you for two weeks or longer depending on their policies.

You are responsible for return shipping costs. Shipping costs are not covered by our return policy. We will not refund the shipping or other surcharges you paid or any shipping charges you may incur in returning the item(s) to us.

Agreement

This Agreement, together with the Privacy Policy and any other legal notices published by ARM on the Site, constitutes the entire agreement between you and ARM concerning your order or purchase you make on the Site.